Refund Policy, Terms and Conditions, Legal | Enjoy Piano

Business Information

Enjoy Piano

Owner: Sofie Kay
Registered Address: 2A, 39-40 Sussex Sq, BN2 5AD

Telephone: 07837 658498

Returns and Refunds

New and unused items can be returned within 14 days from day of delivery.

If you wish to return your item, please send an email of notification to Be sure to include:

  • Your order number
  • The name the order was made out to
  • Full address that the order was sent to
  • A contact telephone number just in case I need to get in touch

This will ensure your refund is processed quickly.

Items must be packaged securely and returned to address: PO Box. You are responsible for postage costs on returned items.

On receipt of your returned item, I will begin the refund process, which can take up to 5 working days.

Cancelling your order

Customers have the right to cancel within 7 days of making their contract with Enjoy Piano, or within 7 days of receipt of goods (whichever is longer).

If you have received your goods and then cancel the contract, your payment will be refunded and any items you have receieved must be returned.


If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with my privacy policy govern Enjoy Piano's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, you must not use this website. 

The term 'Enjoy Piano', 'we' or 'I' refers to the owner of the website. The term 'you' refers to the user or viewer of our website. 

The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. I do not guarantee the accuracy of information and materials found on this website. You acknowledge that such information and materials may contain inaccuracies or errors and I expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which I shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by me. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

This website may also include links to other websites. These links are provided for your convenience to provide further information. Please click at your own risk. I have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, and you hereby submit to the exclusive jurisdiction of the English courts.